Nycaps and City Time a Tale of Two New York City

NYCAPS and City Time: A Tale of two New York City 1. How important were the NYCAPS and CityTime projects for New York City? What were their objectives? What would have been their business benefits? * Importance of NYCAPS and CityTime projects for New York City: 1. To reduce the paperwork used handling employee benefits and job changes. 2. To save labor and IT costs for New York City. 3. To control overtime payments to the city employees and improve accountability. 4. To reduce the mismanagement of the system and to deliver the information accurately. * Objectives of NYCAPS and CityTime Projects: 1. To create a modern automatic system that is used for managing and updating the personal information for†¦show more content†¦They were billing at rates that reflected many more consultants than were actually on the job, and that the company was using recent college graduates and interns to perform the work, all while billing the city at much higher rates typically used for experienced workers. * Accenture has put the blame on the city for increasing the scope and functionality of the project beyond the original specifications while it was being developed. * As time passed and the city grew desperate for a functioning version of the system, the city abandoned development on many of the capabilities that the system was intended to have. * The city has a live version of NYCAPS, but thousands of retirees still cannot access the site and thousands more current workers are not included in the system. Even worse, NYCAPS was built to run on the same old legacy systems that used the previous patchwork system, despite the fact that upgrading legacy technology was a major reason for the project’s development in the first place. Problems encountered by CityTime and Factors responsible for these problems: * In an ironic twist, the project has instead been permeated with fraud at every level, and engineers from the main consulting organization, Science Applications International Corporation (SAIC) were charged with fraud. * The alleged criminal scheme extended across virtually every level of (CityTime); contractors